FAQ's
Welcome to our FAQ, find answers to common questions below. If you can't find what you need, reach out to us. Our team will respond promptly.
Product Related
Below are some common questions about rootique DUO
Does Rootique come with its own topical treatment?
Rootique DUO is compatible with a variety of topical treatments, including minoxidil and most hair loss tonics. It offers flexibility to pair with the user's chosen tonic.
How will Rootique Duo help with anti-Hair-loss/ promote Hair regrowth?
Hair loss treatment, associated with topical minoxidil or hair tonics, typically necessitates 3-4 months of consistent use for visible results, and close to 90% of users drop out before that. Designed for user convenience and effectiveness, Rootique Duo makes daily treatments easy, effective, and enjoyable, transforming what feels like a medical chore to an engaging routine—ultimately increasing adherence rates, and success rates of hair loss treatment.
What's the difference between "Treatment Mode " and "Daily Care Mode"?
- Treatment Mode: designed for prescribed solutions like minoxidil, notifies and pauses every 1ml used
- Daily Care Mode: for other hair loss tonics, offers stronger power when tonic dispenses from the DUO and also notifies users upon 1ml usage.
How much liquid can the tank hold? How long does the battery last on one charge?
The tank's capacity is 10ml, it can hold up liquid for 5-10 days depending on usage. The battery lasts for 30 days.
How long is the product warranty?
Rootique DUO comes with a 1-year global warranty.
How does the IntelliMist technology work?
DUO IntelliMist technology transforms scalp serum into 0.005mm fine micromolecules for targeted delivery, enhancing absorption and wrapping it all up with a unique scalp massage experience at 65 kpa power.
What's the red light in Rootique? Is it FDA-cleared?
Rootique DUO features 660nm wavelength red LED lights, FDA approval is not necessary.